State Farm® Insurance Agent Katelyn Schaffner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Donnelly
November 3, 2025
5
out of
5
rating by Susan Donnelly
"I had a chargeable accident in August,I was so worried about how much my policy would go up. Amanda at state farm sent me a new quote,which was much lower then I thought and ways to make it even lower. It was a great ending to months of worrying. I would definitely recommend Katelyn and her staff to whoever needs insurance. This is one large breath of relief Thank you Susan M Donnelly"
We responded:
"Hi Susan, I am so happy to hear Amanda was such a great help in a stressful situation. We appreciate your business and loyalty to our office! Katelyn Schaffner State Farm "
Kt Tv
October 21, 2025
5
out of
5
rating by Kt Tv
"Quick and easy better to just go in person gave me the cheapest quote as a new driver process took about 15 minutes really nice women here💕"
We responded:
"Thank you for the 5-star review. I am so pleased to hear we were able to help you out with your vehicle insurance and the process was painless for you. We appreciate your business! Katelyn Schaffner State Farm "
Bill Davis
October 8, 2025
5
out of
5
rating by Bill Davis
"I can’t say enough good things about Catelyn Shaffner and her State Farm crew! I was with Dean Gleason from the time I was 17, until about 45 years old. Anytime there’s a change there’s always a bit of concern. Well, all those concerns have been alleviated, as the customer service is top-notch. I appreciate their prompt responses And courteous customer service."
We responded:
"Hi Bill, we appreciate the 5-star review and are so pleased to hear you have had a smooth transition to our office! We pride ourselves on providing excellent customer service and are happy to hear that came through in the service you received! "
Michelle Johnson
October 3, 2025
5
out of
5
rating by Michelle Johnson
"I went to State Farm to purchase auto insurance because my former company (after being with them for 29 years raised the premiums ridiculously). I had the pleasure to work with Grace who was welcoming, kind, very knowledgeable, excellent about following up, and super patient with all my questions. I would definitely recommend checking out this agency for insurance needs and ask for Grace."
We responded:
"Hi Michelle, we are so pleased to hear you had a great experience with our office and more specifically Grace! Thank you for your business and we look forward to servicing all your insurance needs! Katelyn Schaffner State Farm "
megan newcomer
August 29, 2025
5
out of
5
rating by megan newcomer
"it was my first time going in and getting renters insurance and amanda was the best agent i could have went to. all of my questions and concerns were answered clearly, i felt secure in my understandment. she saved me a good sum of money and made sure i was set with my option. she also took the time to walk me through different options for life insurance and made sure i undertood everything thoroughly. amazing experience and glad to be apart of state farm now!"
We responded:
"Hi Megan, thanks so much for the 5-star review! I am so happy to hear Amanda was able to help you set up your renters insurance and discuss life insurance with you all while making sure you were informed during the process. We look forward to helping you with all your future insurance needs! Katelyn Schaffner State Farm"
Brianna Delgado
August 19, 2025
5
out of
5
rating by Brianna Delgado
"Over a year ago, I struggled trying to get car insurance because of a lapse of insurance. Grace truly was so helpful, patient, and informative during the whole process. She’s the reason why I’ve stayed with State Farm. This specific office is so easy to contact or will get back to you very shortly with anything you need. It’s one less thing to stress about while having to deal with insurance and I’m so grateful for it!"
We responded:
"Hi Brianna, we are so happy to hear Grace was able to help you with your insurance and simplified the process for you! We look forward to working with you for future insurance needs and appreciate your business! Katelyn Schaffner State Farm "
Juan abelino De la rosa achilote
August 13, 2025
5
out of
5
rating by Juan abelino De la rosa achilote
"Muy buen servicio vanesa es muy amable y explica muy bien todo estoy muy contento con ustedes gracias"
We responded:
"Hi Juan, thank you for the 5-star review! We are happy to hear that Vanessa was able to help you out with all your insurance needs! Katelyn Schaffner State Farm "
Lance Mann
July 25, 2025
5
out of
5
rating by Lance Mann
"I couldn’t recommend this place enough, they really helped me understand insurance and assist what was best for me. I spoke to Grace, she made everything so simple."
We responded:
"Hi Lance, thanks for the 5-star review! I am happy to hear Grace was helpful with your insurance and made everything so easy! Katelyn Schaffner State Farm "
rob m
July 25, 2025
5
out of
5
rating by rob m
"Amanda was very knowledgeable, extremely helpful and professional! She went above and beyond in helping me out."
We responded:
"Hi Rob, thanks for the review! We are pleased to hear that you had a great experience with Amanda in our office and she was able to help you out with all your insurance needs! Katelyn Schaffner State Farm "
Jessica Dauphinee
July 25, 2025
5
out of
5
rating by Jessica Dauphinee
"I cannot say enough good things about my experience with Amanda at State Farm. From the very first conversation, she was professional, knowledgeable, and genuinely invested in helping me find the right coverage for my home and car. I highly recommend using this agency!"
We responded:
"Hi Jessica, thanks for the review! I am so happy Amanda was able to help you find the right coverage for your home and auto insurance! We look forward to helping you with your future insurance needs! Katelyn Schaffner State Farm "
Erika Hernandez
July 24, 2025
1
out of
5
rating by Erika Hernandez
"We had a horrible experience with this office. They insured us throughout our new home buying process, knew how old our roof was, then cancelled our insurance one week after we closed on the home due to "roof deterioration." This made it nearly impossible for us to find another carrier, forcing us to look into replacing the roof before it needs to be replaced. Also, had we known this was going to be an issue with the insurance company PRIOR to closing, we may have brought it up and renegotiated pricing on the home. Stay far away from here. They do not do proper underwriting."
We responded:
"Hi Erika , I’m sorry to hear about your frustration, and I understand how stressful insurance changes can be during the homebuying process. That said, I do want to clarify that underwriting decisions and property inspections are handled directly by State Farm’s corporate underwriting team — not by our local office. We insured the home based on the information provided at the time, and while we were aware of the age of the roof, the cancellation was ultimately based on the condition of the roof, not it's age. We were not involved in the decision to cancel the policy and were not made aware of the report findings in advance. While I understand your disappointment, it’s important to note that we do not have the authority to override or predict underwriting outcomes. Our team is always happy to help navigate these situations, but we do not perform inspections or make the final decisions regarding policy eligibility. We’re happy to support you however we can moving forward, and we genuinely wish things had gone differently in this case. Katelyn Schaffner State Farm "
John D'Alessandro
July 22, 2025
5
out of
5
rating by John D'Alessandro
"An incredible team of agents. I can’t begin to tell you how wonderful Katelyn and her team is. Always ready to jump in and help. I love visiting my local office and connecting with my direct agent Grace. Recently was involved in an accident and I appreciated their care and the dedication to get me back on the road again."
We responded:
"Thank you so much for the kind review, John! We are so happy Grace was of assistance in your recent claim and always enjoy your company when you come by! Katelyn Schaffner State Farm "
Nielis Alvarez
July 21, 2025
5
out of
5
rating by Nielis Alvarez
"Katelyn is my new State Farm insurance agent, and as a new-ish driver, just starting on my own insurance plan, she was extremely helpful and patient with me! I deeply appreciate her and her services!!! Super thorough and descriptive and answered of my questions and more!"
We responded:
"Hi Nielis, thank you so much for the 5-star review and trusting our office with your first insurance policy on your own!!!! We look forward to working with you for any future insurance needs and appreciate your business! Katelyn Schaffner State Farm "
Jason Ault
July 8, 2025
5
out of
5
rating by Jason Ault
"Great Insurance thank you"
We responded:
"Hi Jason, thank you for the 5-Star Review! We appreciate your business. Katelyn Schaffner State Farm "
Dave Meehan
June 24, 2025
5
out of
5
rating by Dave Meehan
"Had the opportunity to work with Amanda at Katelyn Schaefer’s State Farm and I couldn’t have been more impressed. She was prompt, professional and overall very helpful in getting our new policy together! She was great and would highly recommend to anyone in the future. Thanks for making the process simple!"
We responded:
"Thanks for the review, Dave! I am happy to hear Amanda was able to help you out with your new insurance policy. She is a wonderful part of our team here! Katelyn Schaffner State Farm "
Prisy Mora
May 20, 2025
5
out of
5
rating by Prisy Mora
"Excelente servicio, son muy amables y siempre atendiendo cada duda que uno tiene. Recomendado"
We responded:
"Hi Prisy, we are so happy you are pleased with our office! Thank you so much for your business. Katelyn Schaffner State Farm "
Yulisa Compres
May 6, 2025
5
out of
5
rating by Yulisa Compres
"Katelyn was extremely helpful."
We responded:
"Hi Yulisa, thank you for the 5-star review! Katelyn Schaffner State Farm "
Lance Mincey
April 7, 2025
5
out of
5
rating by Lance Mincey
"Excellent customer service services Amanda was very informative and extremely knowledgeable in her field. Great experience"
We responded:
"Hi Lance, thank you for the 5- star review! We are happy to hear Amanda was able to help you out with all your insurance needs! Katelyn Schaffner State Farm "
Alex Rabichev DDS
February 12, 2025
5
out of
5
rating by Alex Rabichev DDS
"Great professional service with genuine attention and interest to each subtle detail. Pleasure to deal with while you are indeed getting great conditions. I dealt with Amanda and was genuinely impressed! Highly recommended business and people supporting it. Dr. Alex Rabichev"
We responded:
"Thank you for the 5-Star review Dr. Alex Rabichev! We are please to hear that Amanda was able to help you with your insurance needs and that she was so attentive to all the details that matter to you! We appreciate your business greatly and look forward to working with you on any future insurance needs! Katelyn Schaffner State Farm Insurance Agency "
debra “debranyc”
January 17, 2025
5
out of
5
rating by debra “debranyc”
"Very professional excellent service"
We responded:
"Hi Debra, thank you for the 5-Star review! We are happy to hear you are pleased with your service here in our office! Katelyn Schaffner State Farm Insurance "
YourWanderingWitch
December 11, 2024
5
out of
5
rating by YourWanderingWitch
"The company is amazing and Amanda has been the absolute best! She not only saved me over $100 A MONTH but also answered all my crazy questions and helped through the whole process! So glad I switched!"
We responded:
"Thank you for the 5-star review! We are so pleased Amanda was able to help you with your insurance needs AND save you money! Thank you for your business. Katelyn Schaffner Insurance Agency"
Oscar Romero
October 8, 2024
5
out of
5
rating by Oscar Romero
"Nice people they take care of you and they make sure you get a good quote"
We responded:
"Hi Oscar, thanks so much for the 5-star review! We are so happy to hear you had a good experience with our office. Katelyn Schaffner Insurance Agency"
clara betances
April 2, 2024
5
out of
5
rating by clara betances
"Amazing customer service. I was shopping around for a new insurance, this was actually my second call to State Farm, but Vanessa from this office was very friendly and helpful!"
We responded:
"Hi Clara, thanks for the 5 star review! I am glad to hear Vanessa was able to help you out with your insurance, she is a fantastic part of our team! Katelyn Schaffner State Farm Insurance Agency "
Hugo Peng
April 1, 2024
5
out of
5
rating by Hugo Peng
"Nice people offer great service and always be helpful."
We responded:
"Hi Hugo, thanks for the 5 star review.I am glad our office has been helpful with all your insurance needs! Katelyn Schaffner State Farm Insurance Agency"
Adriana Rojas
March 27, 2024
5
out of
5
rating by Adriana Rojas
"Satisfecha con el servicio que presta el personal , amables y con una buena atención al cliente."
We responded:
"Hi Adriana, thank you for the 5 star review! We are happy to hear you are pleased with our office and look forward to servicing any of your future insurance needs. Katelyn Schaffner State Farm Insurance "